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Due to high volume of orders and interactions, it may take longer for you to respond. We are working diligently during this critical time and we appreciate your patience.

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FAQs

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Opening time

8:00AM - 12:00PM CST

Frequently asked questions

Have questions? We’re here to help

1. What sizes do you offer?

Each of our designs is thoughtfully crafted with its own unique fit.
Size details are customized for every product — please refer to the specific product page for exact measurements and sizing guidance.

2. How long will it take to receive my order?

Orders are typically processed within 5-7 business days.
Delivery times vary based on your location, but you can expect your treasures to arrive within 5–10 business days.

3. Do you ship internationally?

Yes, we ship worldwide! Wherever you are, we’ll make sure Livia & Co. finds its way to you.

4. How do I care for my jewelry and clothing?

To keep your treasures shining and your fabrics flawless, please see our Care Instructions [link] — crafted with love to help your pieces last beautifully.

5. Can I change or cancel my order after placing it?

If you need to make changes, please contact us at info@liviaco.shop as soon as possible.
We’ll do our best to accommodate your request before the order is processed.